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Cookies Policy

What Are Cookies?

A cookie is a small piece of data that websites store on your device when you visit them. These tiny files are used to remember things like login details, preferences, and past interactions with the site. In this policy, we'll explain what types of cookies we use, why we need them, and how they impact your browsing experience.

Why Are Cookies Used?

Cookies help us improve our website and tailor it to your needs. They enable us to remember:

  • Your login details so you can access your account without entering the information every time
  • Your preferences, such as language or font size, for a more personalized experience
  • Previous interactions with our site, like browsing history or completed transactions

Types of Cookies

Our website uses several types of cookies, which we'll explain below.

Essential Cookies

These are necessary for the proper functioning of our website. They enable us to:

  • Securely log you in and keep you logged in
  • Handle your interactions with our site efficiently
  • Provide essential features like payment processing

Session Cookies

Also known as transient cookies, these expire when you close your browser or finish browsing our site. We use session cookies for tasks such as remembering your login details or preferences.

Persistent Cookies

These remain on your device until they are manually deleted by the user or have a fixed expiration date set in their code (usually 6-12 months). Persistent cookies help us with features like:

  • Remembering your language settings
  • Customizing content based on past interactions

Functional Cookies

We use functional cookies to enhance our site's usability and functionality. These include:

  • Session ID: Identifies you during a session, helping us maintain state between page loads.
  • User ID: Used for user-specific tracking, such as viewing your account information.
  • CSRF protection token: Helps protect against malicious cross-site request forgery attacks.

Analytics and Performance Cookies

We use performance cookies to measure how our site is used. These help us understand:

  • How many visitors we have each month
  • Which pages are the most popular
  • How long users spend on our site

This data helps us refine our content, design, and user experience to better serve you.

Analytics Tools Used

We use tools like Google Analytics (GA) for detailed analytics. GA sets various cookies to track:

  • Visitor counts
  • Bounce rates
  • Average time spent on the site

These metrics help us understand how users interact with our website and identify areas for improvement.

Preference and Language Settings

We store your language preferences, currency settings, and other user-specific options using persistent cookies. These are used to create a more enjoyable experience tailored to your needs.

Login/Session Continuity

To make navigation smoother, we use session cookies and persistence cookies together:

  • Session ID: Securely logs you in
  • Persistent cookie (remembered language/currency): Enhances the browsing experience

Device Recognition

Our site may store a unique identifier for your device to improve our understanding of visitor behavior.

Security-Related Cookies

We implement various security measures, including cookies that help prevent cross-site scripting attacks and other malicious activities.

Browser Storage Technologies

Some modern browsers use local storage or IndexedDB, which allows websites to save small pieces of data. Our site may also use these technologies for storing login details and preferences.

Third-Party Integrations

Our website uses third-party libraries, like social sharing plugins (e.g., Facebook), that require cookies or similar functionality to work properly. When interacting with content from a third party, their own set of cookies might be stored on your device as well.

Marketing/Communication Preferences

Cookies can also help you manage marketing and communication preferences by storing settings for features like:

  • Newsletters
  • Promotional emails

These preferences are used to keep the advertising message tailored according to individual needs.

Cookie Consent Management

By default, we don't collect any personally identifiable information through cookies. However, our policy still applies as users should be aware of how their data is being handled, including the presence and behavior of tracking scripts or analytics tools that use cookies.

Browser Cookie Controls

Most modern browsers offer control mechanisms over cookie storage:

  • Some browsers block all non-essential cookies
  • Others let you disable certain types (e.g., third-party)
  • Another option might allow you to delete stored data

Check your browser's built-in settings for more information.

Clearing or Disabling Cookies

While disabling or clearing cookies will improve browsing speed and simplify security, please note:

  • You'll need to log back in each time
  • Personalized preferences won't persist
  • The website may become slightly less intuitive, as some features rely on these stored data

You're free to adjust your browser's settings as per your preference.

Technical Diagnostics & Performance Optimisation

Performance analytics tools help us optimize the site for better speed and performance. These metrics include aggregated statistics about:

  • Page load times
  • Browser memory usage
  • Time spent by users on our content